FREE PREVIEW · LESSON 1 OF 6

Write a friendly customer reply

AI for Small Businesses

Learn one useful thing

Start with a made-up customer

Use a pretend customer while you practice. Leave out real names, phone numbers, and private order details.

Give only facts you know

Tell the AI helper what your business really offers. Do not let it guess a price, a delivery time, or a promise. If a fact is missing, ask it to leave a blank.

Keep the reply kind and clear

A good reply answers the question in simple words. Read the draft before sending it. Check that each promise is true.